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HOW TO IMPROVE THE PERFORMANCE OF YOUR VERBATIM REPORTER

  • The Reporter should be positioned near the main speakers so as to be able to hear every spoken word clearly. It also assists to be able to see the speaker’s face; even hearing people lip-read to a large extent.
  • Correct seating is very important for the reporter and a chair without arms, and also, if possible, of adjustable height should be provided for the Reporter.
  • Make sure that there is a standard 13A power point near to the Reporter’s position in the meeting room.
  • If the assignment is a conference try to ensure that any workshops the user is attending take place in the main hall to ensure the Reporter is not spending time setting up and packing away equipment many times within the day.
  • If the Palantype is to be projected on to a large screen via a data projector, ensure there are 2 separate tables for the Reporter and the projector with a long output lead. A Reporter’s job is difficult enough without trying to hear over the noisy fan of a data projector.
  • In large conferences where a public address system is used, the quality of the transcript is improved immeasurably by the provision of headphones with a direct feed into the PA system.
  • The Reporter will need a small table for his / her laptop.
  • There will also need to be additional tables for any external monitors or projectors that are used.
  • Verbatim Reporters do get tired and when they get tired their accuracy decreases. Therefore, it is essential that there should be frequent short breaks during the day, at least every 1–1˝ hours.
  • The Chairperson should ensure that the discussion is disciplined. Verbatim Reporters can only report one person at a time. Although hearing people can follow the gist of people talking at the same time, the Reporter is trying to signal the name of a new speaker before they speak, the mood of the meeting, punctuate the speech and the Reporter is trying to get down every word – not just the gist.
  • Humorous asides from budding ventriloquists should be avoided.
  • Deaf people’s access is compromised if a Chairperson does not control a meeting adequately if the Reporter cannot report all speech.
  • Advise hearing people on what the equipment is and what the Reporter is doing to avoid unnecessary interruptions. Also, ensure they realise it is not for the purposes of taking "evidence" and will not be used against them; it is merely an aid to their colleague’s participation.
  • Remember that the quality of the text is directly proportional to the speed and clarity of the speaker, so ensure the venue has good acoustics and keep background noise to a minimum.

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VERBATIM REPORTING SERVICES 07970 438088 franny@frannybarrett.freeserve.co.uk